![\"Serverless\"](\"https://img.serverlesscloud.cn/qianyi/images/YHl6UWa9s6327EicNmKoiadbyaCyibt2hQODLvPl1Qic9jOd0l2alkMWZZCia1t9osbnMmVBxWS4eBXjicWibtOScI65A.jpg\")
近两年，Serverless的发展带来了架构开发的新思路，开发者可以避免繁杂的后台开发配置工作和巨型系统架构城堡，快速构建起应用并部署，应对市场的变化。
\n2019年腾讯Techo开发者大会ServerlessSummit全球项目落地实践研讨会上，腾讯云小微副总经理黄石柱分享了在智能语音领域如何快速构建个性化多轮对话应用的云函数，以及腾讯云小微AI助手通过开放平台为各领域提供智能化助力。
\n
腾讯云小微副总经理黄石柱
\n智能语音成各行业刚需，定制化需求亟待满足
\n随着语音人工智能技术的快速发展，各行业都涌现出更广泛和更个性化的需求，语音AI应用开发的现状已远远满足不了快速膨胀的市场。行业现有的个性化的回复语配置，还需搭载语音助手平台进行WEB配置，语义联调，测试验收，兼容性验证之后才能交付使用，费时费力。
\n在政务、文旅等定制内容要求高的行业，普通语音AI平台对专业性内容的问答无法灵活处理，而个性化的定制内容产出程序又很复杂，耗时长，导致投入产出比低下、供求不匹配成为语音AI行业长久以来的难题。
\n腾讯云小微云函数平台直击痛点，开放平台实现降本增效
\n腾讯云小微抓准行业痛点，联合腾讯云推出语音助手平台级云函数，为客户提供更可靠易用的调用能力。覆盖智能回复语和推荐语、语音支付、多轮会话、跨领域调用、主动式对话、用户画像、场景判断等功能，提出领先的行业解决方案。云函数平台打破了行业门槛高，周期长，定制能力弱和成本高的现状，实现降本增效。
\n针对行业挑战，腾讯云小微不仅提供技能协议封装和能力调用，同时还能从腾讯tars，腾讯云高可用的柔性平台获得应用服务高稳定性的强有力支撑，省去部署、运维等大量高成本工作，让开发者更聚焦于AI应用场景的创新。
\n![\"Serverless\"](\"https://img.serverlesscloud.cn/qianyi/images/YHl6UWa9s6327EicNmKoiadbyaCyibt2hQOiaE3yaLyBtZcMJicQN0gvcicsXibQWF8fCBrrpRbq4N6f15tIMotrTmLmQ.jpg\")
背靠腾讯三大AI实验室，腾讯云小微整合了语音交互、自然语言理解、声纹识别、图像识别等全栈AI能力，同时连接了腾讯丰富的内容和服务生态，为行业提供场景化的AI应用解决方案。目前，腾讯云小微的激活数已经过亿，每日AI请求调用量数亿次。
\n腾讯云小微落地全场景，为各行业输出智能化解决方案
\n逐一击破AI语音的行业瓶颈，腾讯云小微落地生活场景，携手各行业生态伙伴，助力车载、家电、机器人、文旅、教育，等行业智慧化转型。搭载了腾讯云小微AI助手全栈能力的自研硬件，腾讯叮当智能屏被信通院评级为智能化水平七级，为目前获得最高评价的产品之一。
\n在家电领域，腾讯云小微联手长虹拓展客厅服务智慧生态，探索智能家电的AI应用空间和创新商业模式；在智能硬件领域，腾讯云小微与优必选合作拓展AI机器人领域，与猫王收音机等品牌联合推出智能音箱产品；在文旅行业，腾讯云小微联合腾讯地图打造的“玩转故宫”小程序，为故宫提供智能语音导览服务，创新智慧文旅新体验。
\n在未来，语音AI类的技能服务将无处不在，凭借全栈AI能力及腾讯丰富的内容和服务生态，腾讯云小微将不断提升平台实力，深度挖掘用户需求，加速AI应用的落地，为各行业的智慧化升级提供便捷和智能的解决方案。
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